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Product Features
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Benefits
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Other Products
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Software resides on VALANTEX server |
- No investment required
for new hardware or software.
- Upgrades to software
are available to all users
as soon as released.
- End user controls technology resources directly. Dedicated technology support available 24X7
with system uptime guaranteed.
- Application immediately available at new location.
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- Often require software purchases or a dedicated server and/or upgraded desktop hardware.
- Upgrades require:
- New purchases and installation on all user machines.
- Client server resident software requires new purchase and specialized personnel for installation.
- End user must involve internal technology resources that may have other priorities and:
- Support for application may or may not be available as needed.
- System uptime not guaranteed
- Software must be purchased and installed separately for any new locations.
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Intuitive, easy to use point and click interface |
- Collectors migrate to tools that are easy to use and that work in getting payments. VAL/Pay's ease results in higher promise-to-pay and kept-promise rates.
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- Non-intuitive software layouts, poor reliability, and unacceptable burden put on the consumer lead to minimal usage of other urgency payment systems.
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Payment stub creation |
- Eliminates need for manual processing in automated payment processing centers.
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- Manual posting of checks required.
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Browser access to application |
- Most new employees will be familiar with browser technology, reducing training time needs.
- No compatibility issues with existing desktop software.
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- Use proprietary software design.
- Software may or may not be compatible with existing desktop software and may require multiple versions if all users are not on the same operating system.
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Access security |
- Properly used system security will prevent collectors from "stealing" payments from other collectors.
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- Insufficient system security leads to stolen promises, which discourages overall system usage.
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On-screen help |
- Collectors can get help directly from software, reducing reliance on supervisors.
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- Non-intuitive design leads to lost productivity when collectors are asking for help from supervisors or other nearby collectors.
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Account blocking capabilities |
- Allows supervisors to block system usage for accounts which have bounced checks.
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- No system blocking capabilities.
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Extensive reporting |
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Collector level tracking allows management to include VAL/Pay payments in bonus model.
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Collector level tracking not available.
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Dynamic check creation |
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Easy addition of new "pay to" accounts provides maximum flexibility for agencies collecting for many clients.
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Some systems require special programming to add new "pay to" accounts.
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System utilities |
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With a click of the mouse the "Find Check" utility allows collector to verify customer statements of VAL/Pay payments (including post-dated payments).
- "Find Bank" utility allows the collector to find the ABA number for a bank or vice versa.
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Verifying the existence of checks in the system ranges from difficult to impossible.
- Collectors cannot respond to such requests from customers.
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System security |
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VALANTEX system security makes your customer or client data more secure than the files which reside on local PC's or servers.
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Insufficient system security leads to high risk of breach of proprietary data.
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