General Comments:

The people at VALANTEX are great to work with. They are very
professional, and don't over-promise like so many other vendors.

I needed a custom system developed for tracking compliance issues.
No one else even knew what I was asking for, but VALANTEX helped design
the system and then built it. I would definitely hire them again.

Steve is one of the best analytical minds in the industry. He has been
consulting with us for several months, and we have been amazed at every
project he has completed for us. The work is always very thorough, and the
final reports are a work of art.

Phil has been doing consulting work for us since last fall, and has
consistently exceeded our high expectations. He has designed and c
onstructed an executive information system that is already being used by
everyone in the management team. Even the Chairman of the Board uses it!

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What people are saying about VAL/Pay:

VAL-Pay has all the features we didn't have with our old system. We were
worried about compliance with our old system, but now that we can have the
system automatically send out reminder letters, there is less legal risk.

We found that we could generate $500,000 in fee income with VAL-Pay by
charging the customer a fee for the service. And the customers don't seem to
think the fee is out of line.

We used to have constant problems maintaining our internal urgency
payment program. The printer wasn't working…the magnetic ink was out…
the application server was down. With VAL-Pay those problems are all history.

We used to have 3 people manually entering our urgency payment checks.
With the payment stub option, the VAL-Pay checks go right through our
automatic payment processing system. We just put the checks in the feeder,
and push the button.

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What people are saying about VAL/CCQ

Our collection department used to get constant complaints about the call
monitoring process being completely subjective. With VAL-CCQ, all the reps
know that everyone is being measured consistently.

I wish all of our software applications were as easy to use as VAL-CCQ.
We have set up all of our own measurement rules. The supervisors love it. And
its very inexpensive to use.

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What people are saying about VAL/KBase

The VALANTEX knowledge-base product is very good. We were up and
running with the base platform in just over a month. All of our acquisition
documentation records are now stored in the knowledge-base.

It's so easy to use. I just type in what I am searching for…just like in Yahoo…
and the system shows me what documents in the database match my search
criteria. I wish I had done this sooner!

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